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Fluxen Crown

Privacy Policy
 

Effective Date: March 3, 2025

Introduction

Welcome to Fluxen Apparel. Your privacy is important to us, and we are committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

As a print-on-demand and dropshipping eCommerce business, we do not have a physical store or office. All our operations are conducted online, and our products are fulfilled by third-party suppliers.

This policy complies with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

        a. Personal Information You Provide to Us
 

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely via third-party payment providers)


       b. Automatically Collected Information
 

  • When you visit our website, we may collect:

  • IP address

  • Device type, browser type, and operating system

  • Pages visited and browsing behavior

  • Referring website or source

    c. Third-Party Services We Use
     

  • We may receive information from third-party services such as:

  • Payment processors (e.g., PayPal, Stripe)

  • Fulfillment partners (e.g., print-on-demand and dropshipping suppliers)

  • Analytics providers (e.g., Google Analytics, Meta Pixel)

How We Use Your Information

We use your information for the following purposes:
To process and fulfill your orders
 To provide customer support and respond to inquiries
 To improve our website, products, and customer experience
 To send order confirmations, shipping updates, and promotions (only if you opt-in)
 To prevent fraud, protect security, and comply with legal obligations

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

a. With Third-Party Service Providers

We work with trusted third-party providers to process payments, fulfill orders, and ship products. These include:

  • Payment gateways (e.g., PayPal, Stripe)

  • Fulfillment partners (e.g., print-on-demand and dropshipping suppliers)

  • Shipping carriers (e.g., Canada Post, FedEx, UPS)

b. Legal Requirements

We may disclose personal information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).

c. Business Transfers

If our business undergoes a merger, acquisition, or sale, customer data may be transferred as part of that transaction.

Data Security

We take reasonable precautions to protect your personal information, including:
Secure payment processing via encrypted payment gateways (we do not store credit card details).
SSL encryption to safeguard data transmitted on our website.
Limited access to personal data by authorized personnel only.

While we take security measures, no online transaction is 100% secure. Customers are encouraged to use strong passwords and avoid sharing sensitive information via email.

Your Rights & Choices

As a resident of British Columbia, Canada, you have the right to:
✔ Request access to your personal data
✔ Correct or update inaccurate information
✔ Withdraw consent for marketing emails (unsubscribe anytime)
✔ Request data deletion (subject to legal requirements)

To make a request, please contact us at support@fluxenapparel.com

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. These may include:

  • Essential cookies (necessary for site functionality)

  • Analytics cookies (to analyze website traffic)

  • Marketing cookies (to deliver relevant ads)

You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites (e.g., supplier sites, social media). We are not responsible for their privacy policies or practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

Contact Us

f you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: support@fluxenapparel.com
🌐 Website: www.fluxenapparel.com

By using Fluxen Apparel, you acknowledge and agree to this Privacy Policy.

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